Customer satisfaction is something that is easier said than done. Today's customers are
smart, connected, well infromed, mobile and very demanding. Everybody wants "quick
assistance", "easy access to customer service", "expect businesses to operate on all mobile
channels" and "appreciate valuing their time the most". In this competitive world,
is a simple and innovative solution that brings
benefits for both, the businesses and the consumers.
Benefits for businesses
Easy to start and integrate.
Getting started with is easy as no local
installation is required. All you need is to
Sign up and access our Queue
Management Console using the web-portal. We also provide REST APIs
(and relevant documentation) that facilitate easy integration to already
existing touch-points like Mobile apps, websites etc.
Improved efficiencey and streamlined operations. Our system allows
your staff to know who is visiting and their needs beforehand. It gives them a
head-start in solving the issue and streamlines your operations. They are now able
to resolve customer issues in less time and in a more effective way; giving them
a chance to handle more customers in same time!
Great customer experience. The freedom to stay in the queue
remotely and being able to utilize their waiting time
however they like makes your customer's life easy and their journey to get the
customer service, a pleasant one. The reduced waiting time helps you decrease
customer walkaways and get rid of customer anxiety.
Real time data with ease of access to management.
gives you access to real time queueing situation
of your store(s). You can create alerts for service bottlenecks and solve them in
real time. Receive customer flow summary at the end of the day and present it to
your management for a quick overview.
Reduces your operational costs and overheads. A mobile queueing
system helps you cut down on your operational costs (e.g. relatively smaller
waiting lounges) and lets your staff to focus on customer's needs rather than
managing the crowd. It is cost effective and one-stop-solution that takes care of
managing your customer queues, their feedback and gives an insight into staff's productivity.
Easy to scale up. Everything runs in the cloud, so its easy to
scale up and add another store with an instant customer flow management system.
And there is more!Get in touch with us if you
need to learn more about . In case you are
... Take your Customer Service Experience to a whole new level!
Upto 90 day FREE trial | No credit card needed
Benefits for consumers
- take a tip and skip the Queue!
Browse all nearby places from one app. Get an instant overview
of all the nearby offices, customer service locations and other places that
support or use for managing their queues.
Take a remote ticket. Select a queue at the customer service
location of your interest and get to see its real-time status. Join the queue
remotely using the app!
Relax and make the most of your waiting time. You will be
updated regularly using PUSH or SMS** notifications. Enjoy being mobile and
utilize your waiting time however you like.
Give feedback and earn reward points++. Provide
an instant feedback of service you received and help businesses evolve based on
Download today. Smartphone
apps are available for
in their respective app stores. Its also possible to use web version of
our app available at
We all get fed up by queues. What bothers the most is the
unwanted and forced wait that we go through when waiting in a queue. The
fear of losing our turn to a stranger keeps us tied to the place; even
though, we might be desperately wishing to have used this time otherwise.
Now its time to make a change and let
handle all your queuing worries!
** Businesses must subscribe to sending SMS notifications to their customers.
++ Earned rewards can be used to cancel your tickets. This feature
is currently under development and will be available soon.